Payment Policy

Your security is our priority. All payments on Crystal Citi are processed through an encrypted, PCI-compliant checkout.

Accepted Payment Methods

We accept the following cards:

• Visa
• Mastercard
• American Express (AMEX)
• JCB
• Discover
• Diners Club

Secure Checkout

Payments are handled securely by Stripe, an industry-leading, PCI-DSS Level 1 certified payment processor. Your connection is protected with SSL encryption, and we never see or store your full card details on our servers.

Currency

All prices are listed and charged in US Dollars (USD).

When You Are Charged

Your payment method is charged at the time your order is placed. You will receive an order confirmation by email immediately after a successful payment.

Sales Tax

Applicable sales tax is calculated and displayed at checkout based on your shipping address, in accordance with state and local law.

Billing Information

Please ensure your billing name and address match the information on file with your card issuer. Mismatched details may cause your payment to be declined for your protection.

Failed or Declined Payments

If a payment is declined, no charge is completed and your order is not placed. Please verify your card details or try an alternate accepted card. Contact your bank if the issue continues.

Fraud Prevention

To protect our customers, orders may be reviewed for fraud. We reserve the right to cancel and refund any order that fails verification.

Questions?

Email support@crystalcitillc.com or call +1 678 274-8338.