Payment Policy
At Crystal Citi LLC, we are committed to providing a secure, reliable, and seamless checkout experience for all customers. This Payment Policy explains the payment methods we accept and how we protect your payment information during transactions.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Apple Pay
All payments must be completed in full at the time of purchase.
At this time, Crystal Citi LLC does not offer installment plans, financing, or partial payment options.
Payment Security
Protecting customer information is extremely important to us.
All transactions made through Crystal Citi LLC are processed using secure and PCI-compliant payment gateways.
We do not store complete credit card numbers or sensitive financial information on our servers.
Our website also uses SSL (Secure Socket Layer) encryption technology to help protect personal and payment information during checkout and online transactions.
Order Confirmation
After a successful payment is completed, customers will receive an order confirmation email containing purchase details and order information.
If you do not receive a confirmation email shortly after placing your order, please:
- Check your spam or junk folder
- Verify the email address entered during checkout
- Contact our support team for assistance
Billing Information Accuracy
Customers are responsible for ensuring that billing information provided during checkout is accurate and matches the details associated with their selected payment method.
Orders containing incorrect, incomplete, or unverifiable billing information may be delayed, placed on hold, or canceled for security reasons.
Sales Tax
Applicable sales taxes will be calculated during checkout based on the shipping destination and applicable state or local tax regulations.
Fraud Prevention
To protect both our customers and our business, Crystal Citi LLC reserves the right to review, refuse, cancel, or limit any order that appears suspicious, unauthorized, or potentially fraudulent.
If an order is flagged for verification, customers may be contacted for additional confirmation before the order is processed.
Any canceled or declined transactions will be refunded or voided in accordance with the payment provider’s processing timelines.
Contact Information
Company Name: Crystal Citi LLC
Website: www.crystalcitillc.com
Address: 3570 Buford Hwy B-105, Duluth, GA 30096, USA
Email: corporate@crystalcitillc.com
Phone: +1 678-274-8338
🕒 Response Time: Our support team responds to all customer inquiries within 24 hours.