Privacy Policy
At Crystal Citi LLC, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from Crystal Citi LLC.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Shipping and billing address
- Phone number
- Email address
Order Information
- Products purchased
- Order details and transaction history
- Payment method information (excluding full credit card details)
Payment Information
Payments are securely processed through trusted third-party payment providers. We do not store complete credit card or payment card information on our servers.
Technical Information
- IP address
- Browser type and device information
- Operating system
- Website activity and browsing behavior
- Referral URLs and analytics data collected through cookies and similar technologies
2. How We Use Your Information
We use collected information to:
- Process and fulfill customer orders
- Provide order confirmations and shipping updates
- Respond to customer service inquiries
- Improve website functionality and user experience
- Personalize shopping experiences
- Detect fraud, unauthorized activity, or security risks
- Comply with legal and regulatory obligations
3. Sharing Your Information
Crystal Citi LLC does not sell, rent, or trade customer personal information.
However, we may share limited information with trusted third parties, including:
- Payment processors for secure transaction handling
- Shipping carriers and logistics providers
- Website hosting, analytics, and technical service providers
- Government or legal authorities when required by law
All third-party partners are expected to handle customer data responsibly and securely.
4. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions and provide services
- Maintain business and financial records
- Comply with legal, tax, and regulatory obligations
Once information is no longer required, it is securely removed or deleted where appropriate.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic and performance
- Enhance the shopping experience
Customers may disable cookies through their browser settings, although some website features may not function properly.
6. Security of Your Information
We implement commercially reasonable security measures to help protect personal information against unauthorized access, misuse, disclosure, or alteration.
While we work to maintain secure systems, no method of online transmission or electronic storage can be guaranteed as completely secure.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of personal data
- Opt out of marketing communications
To exercise these rights, customers may contact us using the information provided below.
8. Third-Party Links
Our website may include links to external or third-party websites. Crystal Citi LLC is not responsible for the privacy practices, content, or policies of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page along with the revised effective date.
Contact Information
Company Name: Crystal Citi LLC
Website: www.crystalcitillc.com
Address: 3570 Buford Hwy B-105, Duluth, GA 30096, USA
Email: corporate@crystalcitillc.com
Phone: +1 678-274-8338
🕒 Response Time: Our support team responds to all customer inquiries within 24 hours.